providing the highest level of communication services

Better voip experience with:
Eutectics
IPP201 and IPP200T Handset

Shortly about

Dialplate
Receptionist Console

Dialplate releases the first soft phone, built with receptionists' work in mind, providing the best speed and ease of use.

FREE VERSION

Dialplate Receptionist Console is the best solution for receptionist attendant operators, call management, transfer, hold, one-click calls and several other functions are optimized for receptionist use.
The possibility of having custom graphic themes, and custom logos, also make it the best choice for resellers and voip system integrators.
A free version of DRC is available for non-commercial use with some restrictions on number of concurrent calls and BLFs and on call duration for V4. Two commercial versions were designed one for small/medium-sized installations and the other for broad systems with a large number of telephone extensions

NEW RELEASE 4.1.5.9

Bug fix on BLF stack

Release 4.1.5.8

Use account name instead extension when multiple account (distinctive inbound call)
Manage call waiting (single or multiple incoming calls)
Delay timer on hangup when single call
UDP Keep Alive
UTF8 (international character) support for incoming caller name
Manual override for BLF status (only visual and effective)
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Release 4.1.4.1

Web search on displayed number
Drag and drop from line to another active line or blf or contact
Do not erase configuration when upgrade (>4.x)
Manual Forced BLF status (only visual or also effective override)
Force ringback when no earlymedia nor audio in ringin
Enable/Disable local busy tone
Local account indication when multiple accounts
Personal or shared AddressBook database file
Improved contact fields and total record number (up to 20000)
Instant search on address book
Automatic binding on right IP address
Support Blind Transfer or Queued Transfer
Solved issue on codec priority
Hook switch support for Plathosys CT200 and CT140Pro handset
Hook switch support for Plantronics C310 headset
New graphic X Theme

Release 4.0.1.19

- Downprice!
- Solved issue on resume from queue

Release 4.0.1.15

- Solved issue an remote call answer detection

Release 4.0.1.14

- Better compatibility (Asterisk, FreeSwitch, 3CX, Snom One, Siemens and many more
- Local queue management
- New SIP and RTP stack for best compatibility and clear audio

Release 3.0.0.10

- Multilanguage support

Release 3.0.0.3

- Snom One BLF status support
- Drag & Drop Call Transfer

Release 3.0.0.1

- better BLF management for support up to 2000 BLF
- import/export BLF csv list
- mute mic bugfix

Release 2.4.3.8

-Dialed number length increased to 20 digits.

Release 2.4.3.7

- bugfixing and better BLF management
- search.ch - yellow pages integration
- bugfixing on bridged calls events
- Eutectics IPP200T USB phone integration
- Pickup suffix added
- Bargein suffix added

Release 2.4.3.6

Import BLF list from Asterisk

Release 2.4.3.5

Auto "bring on top" when incoming call
Show/hide right side panel

Release 2.4.3.4

Configuration of multiple BLF's with a single step
Import/export contact list to CSV file
Call pickup/barge-in on BLF

Release 2.4.3.3

3CX better support
Reinvite/Bridged connection support
Prefix call on regular expression match
Re-Subscribe blfs on timer
Hide/show dial number over lines
Setup firewall added inbound rule
Better Sip event queue
Blf's unsubscribes on exit
Multiple accounts better controls
Auto-register account on error
Testing tools (auto call/auto answer)
Graphics message box
Callwaiting alert
Many bugfix!

Release 2.4.2.0

Add keyboard shortcut.
Add enterprise version

Release 2.4.2.2

Add "Black Large" theme for low vision receptionists and better to use with touch screen monitors

Release 2.4.2.0

Add keyboard shortcut.
Add enterprise version

Release 2.4.1.1

Add ringing and conversation timer:
The lines show the elapsed ringing and conversation time.
When ringing, lines and BLFs flash after the set time.