SIP Softphone for Receptionists & Call Centers

Dialplate Phone Receptionist Console

Dialplate is the best solution for receptionist attendants and call center operators, but also usable as a normal VoIP software phone. Call management, transfer, hold, one-click calls, and several advanced functions are optimized for these uses.

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Windows 7/8/10

Version 4.2.1.128

Dialplate Console

101

102

103

104

105

John Smith

Line 1 — Active call (02:45)

Incoming: +1 555 0123

Line 2 — Ringing (00:12)

+1 555 7890

G729 Codec

Powerful Features

Designed for Receptionists & Call Centers

Dialplate Console releases the first soft phone, built for attendants and call center operators, also usable as classic VoIP software phone with advanced features.

Attendant Features

Simplified receptionist operations optimized for call management, transfer, hold, and one-click calls.

Busy Lamp Field

Monitor up to 2,000 extensions with BLF. Visual status, pickup, barge-in, and real-time updates via SIP notifications.

Multiple Calls & Lines

Manage up to 16 concurrent calls on Standard, Professional, and Enterprise editions with advanced call control.

Touch Screen Ready

Optimized interface for touch-screen monitors, including large-button themes for low-vision receptionists.

Web Integration

Search contacts, import/export via CSV, integrate with LDAP directories and contact databases.

Advanced Codecs

G729 and other advanced codecs enable clear audio even in remote locations and for teleworking.

See full feature comparison

Compatible with Everything

Works with Any SIP PBX

Dialplate runs on Windows 7/8/10 and works seamlessly with all major SIP PBX systems and hardware.

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Asterisk

Full BLF & transfer support

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FreePBX

Seamless integration

⚙️

FreeSWITCH

Advanced codec support

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SipX

Enterprise ready

Better VoIP Experience with:

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Jabra & Plantronics Headsets

Hook switch and LED status support

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Plathosys & Eutectics Handsets

USB integration and full control

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Any Standard Audio Device

Multiple audio device support

Version Comparison

Find Your Perfect Edition

From a free version for testing to enterprise-grade deployments. All versions include free updates and perpetual licensing.

Feature	Free	Standard	Prof.	Enterprise
Multiple lines	2	4	8	16*
Multiple accounts	1	3	3	3
Simplified receptionist operations	✓	✓	✓	✓
Touch screen ready	✓	✓	✓	✓
Busy Lamp Field	10	24	250	2000
Multiple audio devices	✓	✓	✓	✓
Call Notes	✓	✓	✓	✓
Recent Calls	✓	✓	✓	✓
Contact List	✓	✓	✓	✓
Web Integration	✓	✓	✓	✓
Custom skins & ring tones	✓	✓	✓	✓
Answering Machine	✓	✓	✓	✓
Basic Voice Codecs	✓	✓	✓	✓
Advanced Voice Codecs (G729)	—	✓	✓	✓
* Free version is for non-commercial use only, limited to 1-minute call duration. Updates are free of charge. * Limited only by screen size on Enterprise.

Simple, Transparent Pricing

Perpetual License — Updates Free

No subscriptions. No hidden fees. Choose the edition that fits your needs.

🆓

Free Version

Free

✓ 2 lines
✓ 10 BLF
✓ All core features
✓ Advanced codec
⚠ 1-min call limit*

Download

STUDIO

⭐

Standard

€19

✓ 4 lines
✓ 24 BLF
✓ 3 accounts
✓ Advanced codecs
✓ Free updates

Buy Now

BUSINESS

💼

Professional

€29

✓ 8 lines
✓ 250 BLF
✓ 3 accounts
✓ Advanced codecs
✓ Free updates

Buy Now

ENTERPRISE

🏢

Enterprise

€49

✓ 16 lines
✓ 2000 BLF
✓ 3 accounts
✓ Advanced codecs
✓ Free updates

Buy Now

Need a custom solution for large deployments? Contact us for white-label licensing.

Latest Release

Download Dialplate Console

What's New in 4.2.1.128

Latest improvements and bug fixes

Version 4.2.1.128

• Solve memory consumption issue when application is open for a very long time
• Solve bug on Gigaset ION auto answer on lift from cradle

Version 4.2.1.120

• Add Gigaset ION support
• Add support for audio devices with UTF-8 device names
• Solved issue on machine with more than 16 ethernet adapters
• Handle USB hot plug/unplug

Get In Touch

Contact Us

Have questions, feature requests, or need a custom solution? Dialplate has been primarily developed on user suggestions. Send us your ideas and they may be integrated in future releases.

Company

STS srl

📍

Address

V. Verdi 5
17047 Vado Ligure
Italy

🧾

VAT

IT01107020099

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contact@dialplate.com

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Website